Artificial intelligence: The ‘X’ factor changing retail
Traditionally, the customer-retailer relationship was simple – retailers that provided the best deals via coupons and
Technological singularity: Is the AI takeover imminent?
With accelerating development in the field of AI, a future of technological singularity might seem imminent. Should we b
Will the BPO industry survive the automation tide?
In today’s fast-paced, technologically- disrupted environment automation is rendering traditional BPO processes obsole
