Taking digital engagement to the next level 

An established North American retail brand required a new and visionary approach to join online and offline shopping experiences. The mission? To develop highly interactive and immersive brand interactions that would amplify customer interaction, increase product interaction, and boost loyalty. Traditional digital interfaces were not engaging consumers. The client needed extended reality solutions to provide dynamic, memorable, and interactive shopping experiences that would connect with customers. That’s where Netscribes came in.

Building immersive experiences with extended reality solutions

After recognizing the need to improve customer experience, and engagement, Netscribes sought to use advanced extended reality solutions. Our goal was to combine the capabilities of augmented reality (AR), virtual reality (VR), and metaverse-enabled experiences.

Through the deployment of personalized AR apps and immersive VR experiences, we helped consumers visualize products in real-time, gamify their shopping experiences, and interact with brands in ways never thought possible. By using a scalable technology stack such as Unity, ARKit, and Vuforia, we facilitated seamless accessibility and flexibility across devices.

Our solutions converted passive browsing into interactive discovery, enabling customers to experience products virtually prior to making a buying decision.

Read more: How Netscribes’ deep learning solutions helped a top retailer drive conversions

Driving measurable engagement and brand success

Netscribes’s innovative offering enabled the client to realize remarkable gains in customer engagement and brand loyalty. With immersive AR and VR experiences, the brand enhanced its digital footprint and provided value-based engagement at scale.

  • More customer engagement through interactive AR/VR experiences.
  • Shorter product interaction time with virtual shopping capabilities.
  • Less device compatibility issues, providing easy accessibility.
  • Increased brand loyalty by building engaging, immersive experiences.

Shaping the future of customer interaction with extended reality solutions

As digital environments transform, brands have to adopt extended reality solutions to remain competitive. Download our case study to see how Netscribes helps businesses unlock the complete potential of AR, VR, and metaverse-powered experiences, driving greater engagement and sustained loyalty.

 

Discover our content solutions and revolutionize your customer experience. 

Download the Case Study

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