A search gone wrong
A leading North American e-commerce retailer had an extensive catalog. But that didn’t mean customers could find what they wanted. Incomplete product details, poor searchability, and inconsistent images made shopping frustrating. Their product listings lacked AI catalog enrichment, making it harder for customers to discover relevant items. Buyers scrolled endlessly or abandoned carts altogether. Conversions suffered. Customer complaints grew. The retailer needed a fix—and fast.
Turning data into discovery
The retailer partnered with Netscribes to tackle the problem at its core. Our team revamped product titles, attributes, and images, ensuring every listing was detailed and engaging. Instead of generic descriptions, products were optimized with AI catalog enrichment to enhance visibility and buyer confidence. The goal? Make it easier for customers to find what they need—and feel assured in their purchase.
The impact? Game-changing.
With these improvements, the retailer saw:
- 20% higher product searchability—titles and attributes now matched what buyers were looking for.
- 35% spike in conversions—enhanced product details built trust and boosted purchases.
- 98% catalog quality score—ensuring consistency and accuracy across the board.
- 40% fewer catalog complaints—meaning happier customers and stronger brand loyalty.
Read more: Why catalog enrichment is a game changer for e-commerce businesses
Ready to optimize your catalog?
Product discovery shouldn’t be a guessing game. With AI catalog enrichment, your listings can work harder for you—attracting the right buyers and driving measurable results.
Netscribes adds AI-led automation to the working of e-commerce. Everything from catalog compliance and product categorization to returns management or supplier verification is being optimized in the long run. Our AI solutions enhance visibility, streamline operations, and provide the best efficiency—whether it be improving catalog accuracy, automating workflows, or providing real-time analytics for superior decision-making. We help retailers reduce manual effort and improve time-to-market and create seamless shopping experiences with deep industry knowledge and the most advanced technology. Let’s transform your e-commerce operations with AI-powered precision.
Download the full case study to see how smart catalog updates can transform your sales through our content solutions services.
