Business challenge

Our client, a US-based company that offers a cloud-based supply chain risk management platform to global organizations, wanted to test a revamped version of its web platform before the release. The platform provides information of over sixty thousand suppliers spread across 130 countries so ensuring an error-free experience for its customers was critical. It sought a cost-effective managed testing solution that could alleviate the heavylifting involved in transitioning to the new platform.

Solution

Netscribes provided a complete test solution, including the overall strategy planning and execution of the transition, assistance with the knowledge transfer, and managing the testing services on a daily basis. The testing was carried out in six phases:

  • Phase 1:
    • A BRD or SRS is reviewed and the scope and deliverables/modules are scheduled with the help of backlogs
    • A master test plan (MTP) is drilled down
    • The product owner sets milestones
  • Phase 2:
    • The development phase gets underway
    • The assurance/testing team (QA) starts building test cases
    • Detailed test plans (DTPs) are prepared for different modules
  • Phase 3:
    • Development continues
    • The assurance/testing team (QA) begins work on initial tickets and submits defects
  • Phase 4
    • The development team finalizes development and resolves bug tickets
    • The assurance/testing team (QA) undertakes integration and compatibility tests
    • The approved DTPs are published
  • Phase 5
    • Development continues
    • The assurance/testing team (QA) begins work on initial tickets and submits defects
  • Phase 6
    • The development team resolves the UAT bug
    • The assurance/testing team (QA) verifies the bug’s status
    • The approved TORs are published
    • The product enters warranty and is subsequently released

Benefit

Through reduced reliance on the SMEs and by outsourcing their platform testing requirements to an offshore location, the client reduced its fixed costs by almost 12%. Furthermore, the client was able to enhance its services significantly through effective SIT/UAT testing methods, additional test automation in other projects, and by applying the quality standards further up the SDLC.

Find out how it seamlessly transitioned to the new platform and reduced fixed costs by over 12 percent with Netscribes’ advanced managed testing services.

Download the Case Study

    We respect your right to data privacy and security. You may unsubscribe from our communications at any time. For more information, check out our Privacy Policy.