Planning a CSAT study? Here’s how you can derive better insights
In a dynamic business environment, if you’re not measuring your customer satisfaction on a regular basis, you’re lik
The 4 most important trends in the asset management industry
The global financial crisis of 2008 has permanently altered the asset management industry. From tighter regulations to p
RPA in financial services: A catalyst in digital transformation
In today’s highly volatile market, the financial industry is under tremendous pressure to keep costs low while deliver
The importance of consumer insights in technology innovation
In a highly volatile market environment, companies are under pressure to innovate to maintain their competitive edge. In
10 questions to ask when outsourcing knowledge management processes
We live in an economy driven by knowledge. Moreover, digitization has made information the lifeblood of most businesses
The future of blockchain in the financial sector
The possibilities offered by blockchain have been sparking intense discussions everywhere from boardrooms to technology
Amazon’s Project Kuiper: What it means for the space industry
The growth of IoT depends on uninterrupted, high-speed and global internet coverage. But with a large portion of the wor
EHS due diligence done right
The growing recognition of the hazards of global trade and development has led to a significant increase in environmenta
7 Sources of competitive intelligence for strategic management
Competitive intelligence is an important aspect of strategic management. It helps decision-makers measure their performa
The growing impact of AI in telecommunications
AI is undoubtedly one of our generation’s most transformational technology advancements. Rising from the fantasies of
