How sentiment analysis can help companies deliver improved customer experiences
89% of companies across industries compete primarily based on customer experience. The pandemic has underscored this fur
How leveraging XaaS can help businesses achieve digital transformation
As navigating rapid digitalization becomes inevitable for businesses, flexible and agile models such as Everythin
The value of data-driven insights in commercializing innovative technologies
Innovative products are the lifeline of any business – whether a start-up or an established corporation and are th
Top 5 education technology trends boosting the learning experience in 2021
The education technology space is seeing tremendous opportunity ever since the pandemic. 68% of educators
2021: Reigning tech trends in TMT
The technology, media, and telecommunications (TMT) industry has vaulted years into the future in a matter of months, ow
IoMT trends driving strategic partnerships in healthcare
The optimal scenario for the future of healthcare technology equates to a network of smart devices that can automate and
6 ways to improve your e-commerce customer service in 2021
Today’s customers are spoilt for choice. More than products and services, what they now find themselves paying for rea
Education Market Intelligence: The key to delivering better learning experiences
The education industry faces disruption on multiple fronts, including unprecedented shifts in student engagement, techno
Competitive intelligence tools vs services: What is better for your organization?
The need for speed and agility post the COVID-19 pandemic has increased the demand for competitive intelligence. Now mor
Why UX research is critical to digital transformation
84% of digital transformation projects fail. Why? According to Forrester, it’s the lack of customer centricity in thei