6 ways to improve your e-commerce customer service in 2021
Today’s customers are spoilt for choice. More than products and services, what they now find themselves paying for rea
The potential impact of homebody economy on e-commerce in 2021
Consumer behaviors have irrevocably changed. Last year, while businesses initially grappled using exigency plans, soon i
Reigning B2C e-commerce trends and market forecast for 2021
Global B2C e-commerce sales is expected to reach USD 7 trillion by 2024 or at least amount for a quarter of the total re
2021: B2B e-commerce market trends and forecasts
2020 has been a rollercoaster ride for most organizations. Some slumped under unanticipated volatilities and rigid inter
How consumer electronics e-commerce is getting a technological makeover
Covid-19 has made online experiences the see-all, imagine-all, know-all for an array of consumer products under the sun.
Top 5 Takeaways from 2020 Cyber Week
Every year something makes the holiday season a little unique – this time it’s the pandemic. Holiday shopping has se
The growth of green consumerism: Shaping sustainable futures
Growing consumer consciousness has boosted green consumerism. Consumers today are increasingly adopting sustainable cons
Online consumer electronics buying behavior: Pre & post-pandemic
Digital shoppers are growing extremely interconnected with access to vast amounts of information, unprecedented choice,
Retail technologies advancing the store of the future
The pandemic has emerged as a defining factor in rewriting the rules of retail. Instead of waiting and watching for a ne
Five ways e-commerce automation can help retailers increase profitability
E-commerce thrives on instant gratification. Customers expect products to be available when they want them and have them
