How conversational commerce is revolutionizing e-commerce
The proliferation of voice assistants and other NLP technologies has paved the way for conversational commerce. Voice sh
Tips to alleviate common third-party seller challenges on marketplaces
Both buyers and sellers are responsible for any online marketplace platform’s growth. Listing on marketplaces incr
Digital shelf analytics powered by public online data: how it works
In 2020, 62% of global online sales took place on marketplaces. With the holiday season around the corner, the surge in
Understanding digital shelf insights and how to leverage them
The pandemic has propelled e-commerce growth well into the future. In the US alone, online retail sales are up from 32.4
7 E-commerce trends that will stick post-COVID-19
While global lockdowns brought the world to a standstill, online marketplaces and retailers could hardly keep their feet
Optimizing product catalogs for success on Amazon
89% of shoppers worldwide are more likely to buy from Amazon than any other e-commerce site. The pandemic has amplified
6 ways to improve your e-commerce customer service in 2021
Today’s customers are spoilt for choice. More than products and services, what they now find themselves paying for rea
The potential impact of homebody economy on e-commerce in 2021
Consumer behaviors have irrevocably changed. Last year, while businesses initially grappled using exigency plans, soon i
Reigning B2C e-commerce trends and market forecast for 2021
Global B2C e-commerce sales is expected to reach USD 7 trillion by 2024 or at least amount for a quarter of the total re
2021: B2B e-commerce market trends and forecasts
2020 has been a rollercoaster ride for most organizations. Some slumped under unanticipated volatilities and rigid inter
